Privacy Policy How Who Buys Houses Fast

Effective date: October 6, 2026

This Privacy Policy explains how Best Home Offer Today LLC, doing business as Who Buys Houses Fast, a Tennessee limited liability company, collects, uses, shares and protects personal information when you visit whobuyshousesfast.com (the "Website") or ask for a cash offer on your property. In this policy, "we," "us" and "Who Buys Houses Fast" mean Best Home Offer Today LLC, doing business as Who Buys Houses Fast.

By using the Website or submitting your information, you acknowledge that you have read this policy. If you do not agree with it, please do not use the Website.

Who we are and what we do

Who Buys Houses Fast is a nationwide cash home buyer. We buy some homes directly. We also share seller submissions with a network of independent local cash buyers, real estate investors, licensed real estate agents and other partners who may contact you about your property. We are not a real estate broker.

Information we collect

Information you give us

When you complete our contact form and multi-step survey, we collect:

• Property address, property type and property condition
• Your reason for selling and your timeline
• Whether the property is currently listed with a real estate agent
• Your first and last name, phone number and email address
• Anything else you choose to tell us in a message or on a call

If you start typing an address, our form uses Google Maps Places autocomplete to suggest and complete it. Your keystrokes in that field are sent to Google to return suggestions.

Information collected automatically

When you visit the Website, we and our service providers automatically collect:

• IP address, approximate location, browser type, device type and operating system
• Pages viewed, links clicked, time on page, and the page that referred you to us
• Your landing page and campaign information, including UTM parameters
• Advertising click identifiers, such as Google (gclid, gbraid, wbraid), Facebook (fbclid and the _fbc and _fbp cookies), Microsoft (msclkid) and TikTok (ttclid)
• Cookie and similar technology data, described below

TrustedForm

We use ActiveProspect TrustedForm to certify your consent. TrustedForm records a session of your visit to the form, which can include the pages you see, your mouse movements, keystrokes, the information you type, and a timestamp, IP address and browser details. This record is used to prove that you submitted the form and agreed to be contacted. ActiveProspect handles that data under its own privacy policy.

Information from other sources

We may receive information about you from our partner buyers and agents, from advertising platforms when you respond to an ad, and from public records or data providers that help us verify or evaluate a property.

How we collect information

We collect information through our website forms, through cookies, pixels and similar technologies, through phone calls, texts and emails with you, and from the third parties described above.

How we use information

We use personal information to:

• Review your submission and prepare a cash offer or connect you with a buyer who can make one
• Contact you by phone, text and email about your property
• Share your submission with partner buyers, investors and agents, as described below
• Record and certify your consent and keep records required by law
• Operate, secure and improve the Website and our services
• Measure and improve our advertising, including attributing leads to the ads and pages that produced them
• Prevent fraud, abuse and violations of our Terms of Service
• Comply with legal obligations and respond to lawful requests

How we share information

We do not hand your information to anyone without a reason. We share it with:

• Partner buyers, investors, agents and other partners. Independent local cash buyers, real estate investors, licensed agents and similar partners may receive your submission and contact you. They use your information under their own privacy policies and practices, and we do not control them.
• Service providers. Companies that help us run our business, such as our customer relationship management platform (GoHighLevel), email, texting and calling providers, website hosting, consent verification (ActiveProspect TrustedForm), address lookup (Google Maps) and analytics and advertising providers (such as Google Analytics, Google Tag Manager and Meta Pixel).
• Advertising platforms. When we use ad pixels and click identifiers, information about your visit and form submission may be sent to the platforms we advertise on so we can measure and improve campaigns.
• Legal and safety reasons. We may disclose information to comply with law, respond to legal process, protect rights and safety, or investigate fraud.
• Business transfers. If we are involved in a merger, sale or reorganization, your information may be transferred as part of that transaction.

Some of this sharing may be considered a "sale" or "sharing" of personal information under certain state laws. See the section on your rights and the Do Not Sell or Share My Personal Information page for how to opt out.

Calls, texts and emails (TCPA consent)

Our forms include this consent statement:

"By clicking Get My Cash Offer, you agree to receive calls and texts, including by autodialer, prerecorded messages, and artificial voice, and email from Who Buys Houses Fast or one of its partners but not as a condition of any purchase, and you agree to the Terms of Use and Privacy Policy. Message frequency varies, also message and data rates may apply. Reply 'STOP' to opt out and 'HELP' for help."

Consent to marketing calls and texts is not a condition of any purchase or service. You can opt out at any time:

• Texts: Reply STOP to any text message. Reply HELP for help.
• Emails: Use the unsubscribe link in any email.
• Calls: Tell the caller to stop calling, or submit a request through our contact page.

Opting out with us does not automatically opt you out of messages from partner buyers or agents, who may have their own opt-out process. Please ask each one directly. We may still send you messages that are necessary to respond to a request you made or to confirm an opt-out.

Cookies and your choices

Cookies are small files placed on your device. Similar technologies include pixels, tags and local storage. We use them to:

• Make the Website work and remember your progress in the form
• Understand how visitors use the Website through analytics tools
• Measure and deliver advertising, including remarketing, through Google, Meta, Microsoft and TikTok tools

You can control cookies through your browser settings, including blocking or deleting them, though some parts of the Website may not work properly. You can also use the opt-out tools offered by advertising platforms and industry programs. Blocking cookies does not stop other ways we receive information you submit directly.

Global Privacy Control and Do Not Track

We honor the Global Privacy Control (GPC) signal. When your browser sends a valid GPC signal, we treat it as a request to opt out of the sale and sharing of personal information for that browser and, where we can identify you, for your related information. Some browsers offer a "Do Not Track" setting. There is no common standard for Do Not Track, so we do not respond to those signals unless they are sent as a GPC signal.

Your privacy rights

Depending on where you live, you may have privacy rights under state laws. These include the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA), and comprehensive privacy laws in states such as Virginia, Colorado, Connecticut, Utah, Texas and Oregon, among others. The exact rights depend on your state, but generally include the right to:

• Know and access the personal information we collect, use and disclose about you, and get a copy of it
• Delete personal information we collected from you, subject to legal exceptions
• Correct inaccurate personal information
• Opt out of the sale or sharing of your personal information, and of targeted advertising
• Limit the use of sensitive personal information in certain cases
• Appeal a decision if we deny your request, where your state provides that right
• Not be discriminated against for using your rights

Categories of information and disclosures

In the past 12 months, we collected the following categories of personal information: identifiers (name, email, phone, IP address, online identifiers and click IDs); address and contact information; commercial information (property details and your selling goals); internet and device activity; approximate geolocation; and inferences drawn from this information. We collect this from you, from your devices and from our partners and advertising platforms, for the purposes described above.

We disclose these categories to service providers and to partner buyers, investors and agents. We may "sell" or "share" identifiers, contact information, property information and internet activity to partner buyers and advertising platforms. We do not knowingly sell or share the personal information of children under 16. We do not collect sensitive personal information as defined by California law except as needed to provide our services, and we do not use it to infer characteristics about you.

How to make a request

Submit a request through the form on our contact page. Tell us which right you want to use and your state of residence. To opt out of the sale or sharing of your information, state "Do Not Sell or Share," or follow the steps on the Do Not Sell or Share My Personal Information page. To stop texts, reply STOP.

We will verify your identity by matching the information you provide to information we hold, and we may ask for more details. You can use an authorized agent to submit a request for you. We will respond within the time required by your state law, generally 45 days, and will tell you if we need more time. If we deny a request, you may appeal through the same contact page, and we will respond as required by your state law. If your appeal is denied, you may contact your state attorney general.

Data retention

We keep personal information for as long as needed to review your submission, communicate with you, keep consent and compliance records, resolve disputes and meet legal obligations. TrustedForm consent records and call and text records may be kept for several years to document consent. When information is no longer needed, we delete or de-identify it.

Security

We use reasonable administrative, technical and physical safeguards to protect personal information, such as access controls and encrypted connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Partners who receive your information are responsible for their own safeguards.

Children's privacy

The Website is for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13, and we do not knowingly sell or share the personal information of anyone under 16. You must be at least 18 to submit a request for an offer. If you believe a child has given us personal information, contact us through our contact page and we will delete it.

Third-party links

The Website may link to other sites, including those of partners and advertisers. We do not control and are not responsible for their privacy practices. Please read their policies before giving them information.

Changes to this policy

We may update this policy from time to time. When we do, we will post the new version here and change the effective date at the top. Material changes take effect when posted, and continuing to use the Website means you accept the updated policy.

Contact us

For privacy questions or to exercise your rights, use the form on our contact page. For text messages, you can also reply STOP to opt out or HELP for help. See also our Terms of Service.